Please wear fitness clothes that allow you to move with ease (without zippers, if possible). Examples: T-shirt, sports bra, compression shorts, shorts with a longer liner, leggings, tank top. Socks are ok, but not required. Shoes are not required.

Great! Unless you prefer a one on one session (private Pilates session), you can start with a Group class. Generally, if you haven’t done Pilates regularly in a while, it’s always best to start in a Level 1 Reformer class. If you find that level too easy and the instructor agrees that your form is strong enough to progress, you can try a Level 1-2 or Level 2 class. Just hop over to the MEMBERSHIP page of our site and select which membership works for you or sign up for a single class from the selection on the CLASSES page of our site.

Yes! Just speak directly to Shannon and she will set up your account for that.

Your classes are "use it or lose it" each 60-days. There are no make-ups or carry-over classes. However, you can take extra classes before you leave or extra when you return from your trip, depending on your timing. Additionally, if you have the Gold or Silver plan, you have full access to streaming the entire video library where there are more than 25 classes from which to choose!

We recommend you request a private session (one on one) so that we can review your relevant medical history, areas of concern, and goals. Additionally, we will instruct you in the safety & set-up of the Pilates equipment prior to you starting a group class and recommend which group class might be best for you at this time. However, if you prefer to stay in private sessions, you can. If you have significant orthopedic areas of concern, you can request appointments with the Owner, but if you are relatively healthy and dealing with only minor weakness, inflexibility, or postural concerns, any of the Staff Pilates instructors can easily (and in a more budget-friendly way) get you on the path to Pilates group classes or private sessions.

You can request to buy up to 5 more classes anytime during your 60-day period. Or you can choose a different plan with more classes next time. If you already have the maximum number of classes, please let Shannon@encore-pilates.com know so we can understand if we need to create a larger plan.

Every 60 days, unless you cancel beforehand.

In your member account profile. You can also find purchase date and previous booking history.

In your membership account profile you can cancel your current plan before it automatically renews and sign up for a different one any time.

At the date of purchase/registration for whatever membership option you choose.

You can log-in on the website (or the Fit by Wix app) with the same username and password that you use on the Fit By Wix app (IF you use the app.). You can also create a username and password directly on the website and view the videos there or bluetooth them to your larger TV screen.

Once we receive your request, we will approve or deny it. If approved, you will be emailed a separate payment link (check your junk folder!). Due to high demand for appointments, payment is required to secure your appointment slot. Once payment is received, you will receive an email confirmation of your booking (check your junk folder!). If you need to reschedule and we have received your cancelation more than 24 hours in advance, you can apply your payment to a future session. If we deny your appointment request, it simply means that someone else requested the slot before your request. Our policy is to approve the request by the earliest submitted time. From there, you would receive an email asking you to submit another requested appointment time/date.

We require more than 24 hours notice for cancelations for Private sessions or group classes. You can cancel/reschedule via your account profile login/password here on our website www.encore-pilates.com or via the Fit By Wix app, if you usually use that to schedule your sessions. The login/password should match the one for our website.